Use mobile ordering and accommodate up to 20% more guests
Each manager of a catering facility has a goal to enable the reception of as many guests as possible in the “Rush time”, realize turnover per table as many times as possible within those few hours, but without affecting the guests themselves, meaning that they should not be rushed in order for someone else to take their place. How can this be achieved??
Get more customers
Let your workflow goes smoothly
The only increase of productivity that can be affected in this interval of several hours is the time from the moment of reception of order to the serving of food to guests on a table.
With a fast and efficient kitchen, it is necessary to reduce the waiters’ time needed to come to the cash register, entering of orders and taking of notes to the kitchen, as well as prevent the situation where waiters collect 4-5 orders and then take them to the kitchen in the same time.
Mobile ordering helps increase the speed of changing of tables
Waiters use tablets for taking of orders and send them to bar or kitchen via WiFi connection.
Of course...
In mobile method of work with tablets, all functions and methods of work are the same as in the main application, such as:
Additional payment methods
It does not matter whether it is a card, payment order or something else. Collect payment regardless of payment method that guests prefer.
Printing of orders for bar
Facilitate taking of group orders at the bar with a single note where all values of one or more items from all guests’ orders are summarized.
Work by tables
An unavoidable method of work in restaurants is work by tables, which is another function which saves your time.
Discounts on invoice or on individual item
Award a discount to the total bill easily and connect it with the method of payment by guest.
Notes for kitchen
Easily inform the kitchen how guest wants his/her steak, medium or well done, through notes for kitchen. Waiters especially like this option since they often forget notes
Splitting of invoices
Split the total invoice fast and accurately during payment for each guest without losing time on complicated adding and subtracting.
In our establishment, we have reduced the time from taking of an order to serving for 50% with the assistance of work with tablets
During the summer, turnover in catering facilities is 8 to 10 times higher than during the winter, so it is important to speed up the transfer of orders from waiter who taking orders from guests to the kitchen or bar.
A tablet is an excellent solution since waiter takes orders from several tables in same time since the order has been printed on kitchen printer at the moment when waiter took the order (regardless of the fact that waiter goes to serve other tables afterwards).
That significantly decreases the “pressure” of a huge number of simultaneous orders in kitchen facilitates serving of orders. We have made a small analysis… the average time for serving of food in the “old system” (without tablets) was 20 to 30 minutes. With the tablet, this time is decreased to 10 to 15 minutes. Even the “older” waiters do not have any problems with getting used to the new technology. We wanted to “turn off” the tablets during the winter, but the “older” waiters asked us to leave at least one operational. 🙂
Use mobile ordering and increase the speed of changing of tables for 20%
Do not lose any potential customer!